Secure and Reliable

Protect your data and with cloud-powered security.

Global scale and continuity via regional replication
Infrastructure built with the latest best practices for secure web services
Highly encrypted workflow covering process end-to-end
Privacy measures and full confidentiality around client information
Latest compliance and data residency requirements

SLA - Our Promise to You!

We stand behind our reliability by providing the most aggressive SLA terms on the market.

Monthly Uptime 99.9% to 99% 98.9% to 98% 97.9% - 97% less than 97%
Credit 10% 25% 50% 90%
How do calculations work?

Our SLAs ensure that your company always has the best experience when working with Qencode. Please review our definitions below for more information on SLA calculations.

Available Minutes is the total number of minutes that a given Project can potentially use during a billing month.

Usage Minutes is the sum of all Minutes used by a single Project used during a billing month.

Downtime is the total accumulated Usage Minutes when the Cloud Encoding service is unavailable. A minute is considered unavailable for a given Project if the Project has no External Connectivity during that minute.

Monthly Uptime for the Cloud Encoding service is calculated as Available Minutes less Downtime divided by Available Minutes in a billing month for a given Qencode Project

We are ready for Big Data!

Our integration with Aspera’s proven standard for high-speed transfer of large files over wide area networks makes it easy to transcode your videos securely and at maximum speeds and bandwidth efficiency. Aspera's FASP® technology generates a throughput that is independent of network latency and much more secure than standard protocols.

Aspera | Technology

The performance limitations of ubiquitous transfer applications such as FTP or HTTP are a direct result of the inherent bottlenecks of TCP, the traditional protocol used to reliably transfer data over IP networks.

Aspera’s patented technology brings true meaning to high-performance digital transport by simply eliminating the bottlenecks of TCP and delivering maximum transfer speed regardless of network conditions and transfer distance. With bulletproof security and reliability built-in, Aspera software provides users with unprecedented bandwidth management allowing for sophisticated transfer prioritization and automatic protection of other IP traffic.

Get an in-depth understanding of our core technology

Aspera | Partners

Leading companies across multiple industries are bringing high-performance transport capabilities to their products, systems and services by building upon Aspera’s open architecture SDK.

Aspera’s innovative FASP™ protocol is providing superior file transfer capabilities to a variety of solutions, including specialized digital asset and media management systems, high-performance storage, cloud services, integrated media platforms, workflow and automation engines, high-speed file delivery tools, leading media production and transformation software, video management and publishing platforms and more.

Aspera | Security

The FASP protocol also provides comprehensive built-in security model that does not compromise transfer speed. Based on open standards cryptography, it provides SSH end-point authentication, on-the-fly data encryption (with the option to store files encrypted on the receiver’s end), and data integrity verification that protects against man-in-the-middle, re-play, and UDP denial-of-service attacks.

Aspera | Speed

FASP enables large data set transfers over any network at maximum speed, source disk to destination disk, regardless of network conditions or distance. For example, over gigabit WANs with 1 second RTT and 5% packet loss, FASP achieves 700-800 Mbps file transfers on high-end PCs with RAID-0 and 400-500 Mbps transfers on commodity PCs. Large data sets of small files are transferred with the same efficiency as large single files. The implementation is very lightweight, and thus does not require specialized or powerful hardware in order to maintain high speeds or high concurrency

Interested in getting started?

You can test out our features for yourself or integrate entire project in just a few simple steps.